In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we inform you:
Info World White Web, S.L. (hereinafter, THE COMPANY) is a company dedicated to the sale of Computers and Electronics Online with NIF B97137129, and domiciled for the purposes of this information in Avda Primado Reig, 32 bajo (46009 - Valencia), and is currently responsible for the operation, management and operation of the website www.tiendasiwww.com. Other contact details that we put at your disposal: comercial@iwww.es.
Users
The access and/or use of this portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions shall be applicable regardless of the General Contracting Conditions which, where applicable, are mandatory.
Use of the portal
www.tiendasiwww.com provides access to a multitude of products, information, services, programs or data (hereinafter, "the contents") on the Internet belonging to THE COMPANY, or to third parties to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents. In this registration the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make appropriate use of the content and services that THE COMPANY offers through its portal and, by way of example, but not limited to, not to use them for:
Incur in illicit, illegal or contrary to good faith and public order activities.
Disseminate content or propaganda of a racist, xenophobic, illegal pornographic, apology of terrorism or against human rights.
Causing damage to the physical and logical systems of THE COMPANY, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
Attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.
THE COMPANY reserves the right to remove all those comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate the youth or childhood, order or public safety or that, in its opinion, are not suitable for publication. In any case, THE COMPANY will not be responsible, within the limits set by law, for the opinions expressed by users on its website through any participation tool.
Intellectual and Industrial Property
All distinctive signs, trademarks, trade names, content, structure, design and presentation of the elements and any other information appearing on this website are owned by THE COMPANY itself or as an assignee and are protected by industrial and intellectual property rights.
The user is prohibited from reproducing, transforming, distributing, publicly communicating and, in general, any other form of exploitation of the elements referred to in the previous paragraph without the express authorisation of THE COMPANY.
The user will refrain from using any means that may suppress, alter, evade or manipulate any protection devices or security systems that may be installed and that may entail a risk or damage or disablement of the website and/or its contents.
THE COMPANY is not responsible for the possible inappropriate use that third parties may make of this website, nor for the information that they transmit to third parties through it. The use of the contents that the user may make and the possible consequences or damages that may arise are the sole responsibility of the user. THE COMPANY is excluded for damages of any kind caused to users by the use of links, directories and search tools that allow users to access websites belonging to and/or managed by third parties, as well as the presence of viruses or other malicious codes in the contents that may cause any type of damage to the computer system, electronic documents or user files. THE COMPANY reserves the right to exercise the legal actions it deems appropriate arising from any unlawful use by third parties of the contents of its website.
Exclusion of guarantees and responsibility
THE COMPANY is not responsible, in any case, for damages of any nature that may cause, but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all the necessary technological measures to prevent it.
Returns
According to current legislation, you can proceed to the return of products, for whatever reason, within 14 calendar days after the goods are received by the customer. To do this, you must comply with the conditions set out in this page of conditions. This can be done by contacting us through the queries section of the website.
Return conditions for private customers
Returns of the following products will not be accepted, as established by Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws:
The provision of services, once the service has been fully executed, when the execution has begun, with prior express consent of the consumer and user and with the recognition on his part that he is aware that, once the contract has been fully executed by the entrepreneur, he will have lost his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market which the trader cannot control and which may occur during the withdrawal period.
The supply of goods made to the specifications of the consumer and user or clearly personalized, such as computers configured à la carte.
The supply of goods that are likely to deteriorate or expire quickly.
The supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and which have been unsealed after delivery.
The supply of goods which after delivery and taking into account their nature have become inseparably mixed with other goods.
The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.
The supply of digital content that is not provided on a tangible medium when the performance has begun with the prior express consent of the consumer and user with the knowledge on his part that he consequently loses his right of withdrawal.
All merchandise must be returned in its original packaging with all the accessories it contains, in perfect condition and protected, avoiding stickers, seals or adhesive tapes directly on the surface or packaging of the article. Otherwise THE COMPANY reserves the right to refuse the return.
Once the return form has been filled in and sent, you will receive the instructions to send it to our facilities by e-mail. You must send the goods without any delay, you have a maximum period of 14 days from receipt of the order, to exercise the right of withdrawal.
The transport costs incurred by the return will be borne by you. You are free to choose and look for the agency that best suits your needs or offers the most competitive rate.
Once we receive the goods and check that they are in perfect condition, the refund will be processed. We will refund the payment received from you, including the cost of delivery with the exception of the additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method we offer (with the exception of the cost of reimbursement if your payment method was "Cash on Delivery"). We will credit you within 14 calendar days of you exercising your right of withdrawal. Until we have received the goods we may withhold the refund.
For the return of products with gift or promotion, the complete return (complete pack or article + gift) will be obligatory in order to proceed with the refund. In the case of products that include game download codes, it will be a requirement not to have downloaded it in order to proceed to the full refund. In the event that it has been downloaded, the amount of the game will be deducted from the total amount to be refunded.
Modifications
THE COMPANY reserves the right to make unannounced changes it deems appropriate in its website, may change, delete or add content and services provided through this as well as the way in which they are presented or located on its website.
Links
In the event that the domain name contains links or hyperlinks to other Internet sites, THE COMPANY will not exercise any control over such sites and content. In no case THE COMPANY will assume any responsibility for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, truthfulness, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.
Right of exclusion
THE COMPANY reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with the General Conditions of Use.
Generalities
THE COMPANY will pursue the breach of the conditions, as well as any improper use of its portal exercising all civil and criminal actions that may correspond to it by law.
Modification of the present conditions and duration
THE COMPANY may modify at any time the conditions determined here, being duly published as they appear here.
Applicable legislation and jurisdiction
The relationship between THE COMPANY and the USER will be governed by the Spanish legislation in force and any controversy will be submitted to the Spanish Courts and Tribunals.